Jobs Working Moms

Educents is Hiring!

Are you looking for ways to earn some extra income? I know many of our moms are looking for ways to augment their family income so we wanted to get this job opportunity out to you! I owned a staffing agency for years! You can see my LinkedIn profile and recommendations here. I gave that business up when I started homeschooling… but I decided I needed to put that hyuman resources and recruiting experience to work for y’all! So we will share great opportunities we find that I really believe will be a good fit for homeschooling families. Here is one: Educents is a company that actually supports the homeschool world so what a perfect marriage… a homeschool mom working for a homeschool company!  Keep reading below to find out the details about the position Educents is Hiring!

Who is Educents?

Educents is a great homeschool marketplace that brings together thousands of educational products making it easy for parents and educators around the world to browse, shop, and discover innovative products that get their kids excited about learning. They provide an incredibly tailored experience for sellers on their platform – helping small businesses gain exposure to new customers & markets, and big businesses scale their distribution even further.

Description

The Customer Happiness team is a fundamental role within Educents because their customers are the heartbeat of the company. They are the reason Educents continues to grow and the reason they work so diligently. If you want to make a significant impact within the Educents’ community, like to solve problems, are well composed (via email and phone), are tech savvy, and have a “can do” attitude, then they would love to talk to you!

They are looking for someone who can work part-time on the Customer Happiness team starting immediately. Exact hours are negotiable.

Requirements

Are you looking for a unique job experience, where you’re immersed in a solid e-commerce start-up? If you want to learn valuable skills that you can leverage in your professional career, Educents might be just the right fit! they are looking for a team player with interest and experience in customer relations!  This position has high growth potential in the company.

JOB DUTIES: 
– Actively build relationships with customers
– Develop a knowledge base for product
– Be a source of product inspiration for customers who write in
– Identify and solve potential problems on the site
– Identify trends in customer service questions
– Keep in mind the big picture how customers use the site
– Shape future customer service policy
– Stay current with internal systems and customer databases
– Actively participating in team meetings and strategy
– Other duties TBD

Basic Qualifications

  • A love for problem-solving
  • Ability to relate to customers and understand their needs
  • Perfect English skills
  • Excellent phone skills
  • An understanding of ZenDesk
  • Proficient in Excel
  • Able to create and analyze trend metrics
  • Experience with social media (Facebook, Twitter, Pinterest, Google+)

Technology Required

No details provided

Compensation

$15K – $30K
No Equity

Visa Sponsorship

Not available

 

click here to apply

 

About the author

Trish

Trish is one of the owners of Hip Homeschool Moms. She has been married to her best friend, David, for 20 years and they have three sons (ages 17, 16 and 14). Trish is from the coast of North Carolina, but they now live in rural West Tennessee on a 40+ acre farm. She has been homeschooling since 2009 and her homeschool style leans towards a Montessori approach with a heavy emphasis on hands-on learning. They also own a small business that Trish runs from home. Trish’s family is Messianic and they love studying the Scriptures, learning Hebrew and growing in their faith and walk daily. In her spare time, Trish loves to write, work in their garden and can regularly be found trying to learn something new, modeling that learning is indeed a life-long endeavor!

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